Terms & Conditions

Cancellation policy

  • All sales are final. There are no refunds or exchanges.

Tardiness policy

  • Be sure to arrive at least 5 minutes before your escape room starting time.

  • If you arrive late time may be reduced from your 60 minute experience or you may not be allowed to participate. No refund will be awarded.

Age/Children policy

  • Groups with children ages 13 and under must be accompanied by an adult inside the room.
  • Children under 6 years of age are not permitted. 

  • Anyone under the age of 18 must provide a release of liability waiver signed by a parent or guardian. Underage participants who fail to provide a waiver will not be permitted. 

Intoxication policy

  • At the discretion of our staff, anyone who appears to be intoxicated will not be allowed to enter any escape rooms and no exchanges or refunds will be awarded.

Room policies

  • There is no need to lift or move heavy objects, or climb on top of furniture.

  • Force is never required in our escape rooms. If something seems secured in place, it is.

  • Don't guess random combinations, try to pick locks, or use force to try opening locks.

  • If you break something in one of our escape rooms by using excessive force or reckless behavior, you must pay for it.

  • Circuit breakers are never part of your experience. Do not tamper with any.

  • Cell phones and other electronic devices are not permitted inside any escape rooms.

  • Everything needed to escape is included in the room. You do not need and should not use any outside materials.

  • We may take your picture to use for promotion, but they will not be sold.